Refund policy
Return and Refund Policy
All Sales Are Final
Thank you for shopping with us! We appreciate every customer who supports our brand. Please review our return and refund policy carefully before placing your order.
1. Returns & Exchanges
All sales are final. We do not accept returns or exchanges for reasons including incorrect sizing, change of mind, or personal preference. Please review product descriptions, sizing charts, and product images carefully before completing your purchase.
2. Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery. Include your order number and clear photos of the issue so our team can review your request and determine an appropriate resolution.
3. Preorders
Items purchased through preorder are not immediately available for shipment. Estimated release and shipping dates are provided when available and may be subject to change. By placing a preorder, you acknowledge that fulfillment may take longer than orders for in-stock items. If a preorder cannot be fulfilled, we will contact you regarding an appropriate resolution, including a refund when applicable.
4. Shipping & Delivery
Customers are responsible for providing accurate shipping information at checkout. We are not responsible for delays caused by shipping carriers, incorrect addresses entered by customers, or circumstances beyond our control. Shipping fees are non-refundable except where required by applicable law.
5. Order Cancellations
Orders cannot be canceled or modified once processing has begun. Please double-check your order details, including size, color, and shipping address, before completing your purchase.
6. Refund Processing
If a refund is approved, it will be issued to the original payment method when applicable. Processing times may vary depending on your payment provider or financial institution.
7. Contact Us
For questions regarding your order, damaged items, or this policy, please contact us through the customer service contact information listed on our website.
By completing a purchase, you acknowledge that you have read and agreed to this Return and Refund Policy.
We appreciate your support and thank you for being part of our community!